Return & Refund Policy
Definitions and Key Terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as;
- Company: When this policy mentions “company,” “we,” “us” or “our,” it refers to Creating Organized Chaos LLC, Highland, NY 12528 which is responsible for your information under this Return & Refund Policy.
- Customer: refers to the company, organization, or person that purchases the item or items
- Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit an online platform.
- Website: Creating Organized Chao’s site, which can be accessed via creatingorganizedchaos.com
- You: a person or entity that is registered with Creating Organized Chaos to use the items purchased
Return & Refund Policy
Thank you for shopping at Creating Organized Chaos. We appreciate the fact that you are interested in the products we have to offer. We also want to make sure you have a rewarding experience while you are exploring and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Creating Organized Chaos. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase with Creating Organized Chaos, you agree to the terms set forth below along with Creating Organized Chaos’s Privacy Policy.
If there is something wrong with the product you bought, or if you are not happy with it you have 5 days to issue a refund and return your item.
If you would like to return a product, the only way would be if you follow the next guidelines:
- The product has to be damage free, if we find any damage to the product we will cancel your refund immediately.
Several types of goods are exempt from being returned.
- Gift cards
- Downloadable software products
- Personalized Items
Refunds
We at Creating Organized Chaos commit ourselves to serving our customers with the best products. Every sing product that you choose is thoroughly inspected, checked for defects, and packaged with the utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be notified about it in advance so that you do not have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out thorough quality checks before processing the ordered item. We take the utmost care while packing the product. At the same time, we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Creating Organized Chaos is not liable for damages that are caused to the items during transit or transportation.
We will review your return as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.
Shipping
Creating Organized Chaos is not responsible for return shipping costs. Every shipping has to be paid for by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.
Your Consent
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies, unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, you are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.
- Via Email: [email protected]